OFFICIAL COUNTRY JAM AND CAMPOUT EVENT GUIDE

Country Jam and Campout is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the Event amenities. We welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year. For any accessibility-related questions please email us at ada@countryjamcampout.com. We will do our best to help you have an awesome experience.

ACCESS CENTER

Please Note: You must stop here to get your ADA wristband credential.

There will be an Access Center conveniently located inside the entrance of the venue. At the Access Center you can:

  • Get your ADA wristband credential.
  • Get your ADA questions answered.
  • Learn about other accessibility services.
Wristband Policies
  • ADA Wristbands are good for the whole weekend
  • DO NOT remove your wristband for the duration the of the Event
  • One companion wristband will be issued for each disabled patron, exceptions will be made for families with young children
  • If a disabled guest wants to switch their companion, please bring the old companion wristband to the Access Center to be reissued

WHEELCHAIR ACCESSIBILITY

The venue is fully navigable for people with mobility disabilities. There are accessible pathways connected throughout the venue including parking, entrances, stages, vendors and all other activity areas. If you need to recharge your motorized wheelchair, you may do so at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit.

We will not be providing wheelchair or scooter rentals.

ACCESSIBLE VIEWING AREA

There will be accessible viewing areas made available to ADA patrons who may need to see above the crowd at Country Jam and Campout. To gain access to this area, please visit the Access Center.

Accessible Viewing Area Policies:

  • Companions may be asked to stand if capacity is reached
  • These are non-smoking areas
  • Patrons are not allowed to save spots

ACCESSIBLE CAMPING

Preferred camping locations are available for those with accessibility needs. Campsites include close access to paths, entrances, exits, shuttles, accessible restrooms, and accessible showers.

Accessible camping spots are available on a first come, first served basis. Registering helps us prepare for your group and plan our accessible camping area. To reserve an ADA camping spot, please fill out this form: CLICK HERE FOR ADA CAMPING REGISTRATION.

Limited spots will be available to unregistered guests onsite but are not guaranteed. You will need a verified ADA placard or license plate to enter the accessible camping area. The person to whom the placard or plate is issued to must be present in the vehicle, as a driver or passenger. As part of gaining access to accessible camping, identification will be checked to ensure legitimate use.

SERVICE ANIMALS

Service animals are permitted throughout the Event grounds; however this does not include emotional support animals, therapy animals, or companion animals. Only legitimate service animals will be allowed within the Event footprint. Pets are not allowed and will be turned away. Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials.

  • All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
  • Service animals must be housebroken and should use the service animal relief area.
  • Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
  • All animals should have legally required vaccinations

ADDITIONAL SERVICES

  • ATMs & Concessions: All ATMs and concessions are fully accessible and located throughout the venue. If assistance is required, please confer with a Event staff member.
  • Medical: We have one Medical location inside the venue and one location in camping, both noted on the Event map and Event guide. Professional medical staff can help you with your medical needs at these locations.
  • Special Dietary Needs: Country Jam and Campout will have food vendors that provide gluten-free dietary options. For those with special dietary needs beyond the Event food service, please contact us at ada@countryjamcampout.com for further information.

COMMENTS, QUESTIONS & SUGGESTIONS

Country Jam and Campout will consider any request by a guest with disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the guest equal enjoyment of the goods and services offered at the Event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.

In continually trying to make our Event more accessible we encourage you to contact us at ada@countryjamcampout.com for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or our services please reach out to us.